AWWA WSP57728 PDF Download

$14.00

Credit & Collections Best Practices – How to Get Your Customers to Pay!
Conference Proceeding by American Water Works Association, 03/19/2003

Document Format: PDF

Description

This slide presentation outlines the customer information and billing system used by the City of Dallas Water Utilities. Topics covered include: credit services section; credit services philosophy; strategies to assist customers; bill validation; check credit/payment history; payment priority; no checks accepted; cut-offs for non-pay; account security; ways customers can help; payment locations; routine collection techniques; collection leverage; dun notices; account information pages; master-metered apartment timeline; residential and commercial timeline; skiptrace sources; and, survey comparison.

Product Details

Edition:
Vol. – No.
Published:
03/19/2003
Number of Pages:
58
File Size:
1 file , 770 KB
Note:
This product is unavailable in Ukraine, Russia, Belarus